Vision for America Award 2017
The Vision for America Award is presented annually to distinguished leaders whose personal and corporate commitments have significantly enhanced civic, environmental and social stewardship throughout the United States. The 2017 Vision for America Award was presented to Glen Hauenstein, President of Delta Air Lines, in New York City on behalf of Delta and its global workforce.
In a business known as much for its volatility as its ingenuity, Delta’s commitment to being a good steward of the environment, a positive force in communities and a great place to work and fly has been fundamental to sustainablesuccess. Delta is determined to maintain its position as the world’s most reliable, customer-centric and employee-focused airline. At the core of its efforts is continual engagement with employees, customers, investors, government agencies and community leaders.
In 2016, Delta saw stellar profits, increased confidence from financial markets and unmatched investments in its people through pay increases, $1.5 billion in profit sharing and enhanced benefits programs. The company continued to lead the industry with customer-facing technology to improve the customer experience, from RFID bag tags to innovative security screening lanes. Delta also continued to track positively against the key performance indicators used to measure improvement in areas like cyber security, customer service, supplier diversity, employee satisfaction and climate change.
Other accomplishments include:
Putting Safety First – Always
As a core value at Delta, safety is at the heart of every action of every employee. Taking care of each other and customers is a foundational element in the airline’s Rules of the Road and is incorporated into employees’ daily actions. Over the past year Delta has built momentum with its Personal Safety Journey program that focuses on living safe at work and at home and has aggressive goals and targets that will significantly improve its industry-leading employee injury rate. Additionally, Delta analyzed data from more than 900,000 flights in 2016 to improve the overall safety and efficiency of operations as it strives to become a world leader in flight safety.
Delta saved an incremental 9 million gallons of fuel in 2016 through measures as simple as reducing onboard weight, lowering shades and opening vents in the passenger cabin when landing at warm destinations.The company also offset more than 3,200 metric tons of carbon emissions through its industry-leading carbon offset program that offers customers ways to lighten their own carbon footprint when flying, while Delta purchased more than 6 million offsets to maintain carbon neutral growth over its 2012 baseline. And its environmental sustainability efforts will only accelerate as it begins to replace 20 percent of the company’s mainline narrow body fleet over the next five years.
Delta identifies and diverts recyclable materials from its waste streams by recycling goods on flights and encouraging its employees to recycle at home and at work. Delta has collected more than 10,000 tons of goods since inception and has raised well over $1 million in rebates, which it’s used to construct eight Habitat for Humanity homes at various locations within its system.
Community Engagement and Support
In 2016, Delta demonstrated its longstanding support for the communities where its employees live and serve with a commitment to give back 1 percent of the company’s net income from the previous year to charitable organizations, in-kind travel and grants from The Delta Air Lines Foundation. Delta’s employees showed record-breaking generosity in 2016 as well, raising more than $6 million for the American Cancer Society, American Heart Association, Breast Cancer Research Foundation and United Way. Together, Delta, The Delta Air Lines Foundation and Delta employees contribute thousands of volunteer hours and millions of dollars every year, allowing them to transform communities and improve lives the world over.
Battling Human Trafficking
Delta expanded its role as a global leader in the fight against human trafficking, with enhanced employee training and partnerships with Polaris, End Child Prostitution, Pornography and Trafficking, and Out of Darkness.
Diversity, Inclusion and Non-Discrimination
Delta is committed to fostering a workplace that is safe, professional and promotes teamwork and trust. In 2016, the company strengthened its commitment to equality by signing the White House Equal Pay Pledge, encouraging the advancement of equal pay among men and women. By signing the pledge, Delta committed to conducting an annual company-wide gender pay analysis across occupations; reviewing hiring and promotion processes and procedures to reduce unconscious bias and structural barriers; and
embedding equal pay efforts into broader enterprise-wide equity initiatives.
While Delta is firmly committed to environmental, social and governance responsibility in all its operations, Delta’s most steadfast commitment is to its 80,000 employees worldwide. Delta knows that if they have the tools and support they need to take care of Delta’s customers, its customers will reward it with their business and loyalty, which benefits the shareholders who invest their money back into Delta. Delta believes this virtuous circle will sustain the airline and its corporate responsibility efforts for decades to come.
To read Delta's Corporate Citizenship report, click here.